|
GroupSystems@Work-1) Team
Builders (Ice Breakers).... Helps participants feel comfortable with
GSWin tools, creates a fun, relaxed atmosphere, allows teams to know
each other, to start meetings, and for restless groups
needing creative
stimulation.
| When you
want to:
|
Use this
technique:
|
Tools
used
|
| Identify
influences affecting group members
|
Check-In
|
People
window
|
| Introduce
competition in creative thinking
|
Imagination
Competitions
|
Topic
Commenter
|
| Develop
a different slant on problems
|
Metaphors
|
Categorizer
|
| Show the
diversity of a group
|
My
Symbol
|
People
window
|
| Experience
electronic consensus building
|
Sinking
Ship
|
Topic
Commenter, Vote
|
| Build on
the ideas of others
|
Story
Telling
|
Electronic
Brainstorming
|
| Spur
innovative thought processes
|
Things
That Bug You
|
Categorizer
|
| An
amusing activity for initiating group interaction
|
Who Am
I?
|
Topic
Commenter
|
GroupSystems@Work-2)
Idea Generation Techniques.... Encourages
participants to share information and perspectives, and to develop a
more complete understanding of the issues.
| When you want to: |
Use this
technique: |
Tools
used |
| Encourage equal participation among group members |
5 - 3 -
3 |
Categorizer |
| Pinpoint areas that need
improvement |
Blue Sky Thinking |
Topic
Commenter |
| Identify action to
eliminate the root causes of a problem |
Developing Alternative Solutions |
Categorizer |
| Use critical thought to
generate more creative ideas |
Hot and Cold Brainstorming |
Electronic
Brainstorming |
| Generate ideas in a non-judgemental
environment |
Osborn's Brainstorming |
Electronic
Brainstorming |
| Forces a group to
systematically look at all suggestions |
Plus, Minus, Interesting |
Topic
Commenter |
| Examine the symptoms of a
problem |
Problem Effect Finding |
Categorizer |
| First step in defining
problems & turning them into solutions |
Problem Identification |
Categorizer |
| Tap creative, affective
thinking through unrelated stimuli |
Psychic Irrelevancy |
Electronic
Brainstorming |
| Extend group thinking
through visual imaging |
Visual Thinking |
Whiteboard |
GroupSystems@Work-3)
Idea Organization Techniques.... Increases convergence and agreement and group buy-in.
Assisting in grouping of ideas, focusing on priorities and goals,
developing mission statements and future visions.
| When you want to: |
Use this
technique: |
Tools
used: |
| Build agreement and group buy-in |
Categorizing
in Teams |
Categorizer |
| Integrate corporate
activities for a mission statement. |
Elemental Grouping Mission Statement |
Categorizer |
| Systematically categorize
miscellaneous ideas |
Forced Structure |
Categorizer |
| Identify elements of
quality in a product or service |
Garvin's Eight Dimensions of Quality |
Topic
Commenter |
| Stimulate creativity in
large groups, creative subgroup activ. |
Phillips 66 |
Categorize |
| Combine free-associated
ideas in a structured manner |
SIL Integration Method |
Topic
Commenter |
| Develop key words for a
new organizational mission |
Verb-Noun Mission Statement |
Categorizer |
GroupSystems@Work-4) Selection/Evaluation
Techniques.... Assist in
group polling and facilitating consensus development, help focus
discussion of goals, generates a more focused analysis.
| When you want to:
|
Use this
technique:
|
Tools
used: |
| Identify pros & cons
of an alternative or opportunity |
Advantage/Disadvantage |
Topic
Commenter |
| Gauge quickly level of
agreement in a group |
Consensus Polling w/ Opinion Meter |
Opinion
Meter |
| Construct criteria
necessary for assessing alternatives |
Criteria Evaluation |
Categorizer,
Vote |
| Foster continuous
Improvement fulfilling customer needs |
Customer Requirements Identification |
Group
Outliner, Vote |
| Analze forces that
drive/block change |
Force Field Analysis |
Categorizer |
| Assess group attitudes and degree of convergence |
Likert
Scale Alternative Selection |
Vote |
| Pare down a long list of
ideas in a systematic manner |
Multi-voting |
Vote |
| Require definitive
choices during voting |
Rank Ordering |
Vote |
| Justify alternative
choices |
Spell-out Evaluation Method |
Vote |
| Calculate the internal
& external forces in an organization |
SWOT Analysis |
Group
Outliner |
GroupSystems@Work-5) Analysis/Planning Techniques.... Enables analysis of problems and
symptoms,
reveals relationships and gaps, uncovers trends, important
steps and needed tasks.
| When you want to:
|
Use this
technique:
|
Tools
used: |
| Pinpoint the tasks needed
to be done in a project |
Action Plan |
Group
Outliner |
| Identify the symptoms of
a problem |
Cause and Effect |
Group
Outliner |
| Sort out irrelevant
components of an issue |
Is/Is Not Analysis |
Group
Outliner |
| Measure the gaps between
the real and ideal situation |
Organizational Climate Analysis |
Topic
Commenter, Vote, Opinion Meter |
| Analyze potential
problems in an implementation plan |
Process Decision Program Chart |
Group
Outliner, Vote |
| Reveal all the steps and relationships in a complex
problem |
Process
Flow Diagram |
Group Outliner, Opinion Meter |
| Map out steps necessary
to accomplish a goal or objective |
Tree Diagram |
Group
Outliner |
| Uncover the likely root
causes of a problem |
Why - Why Diagram |
Group
Outliner |
|
